At Residential Management Group (RMG), part of the Places for People Group, we're committed to delivering high-quality residential property management services across the UK.

We're now looking for a Scheduling Manager to join our Osterna Asset Compliance team, playing a key role in ensuring the successful coordination and delivery of property compliance inspection programmes nationwide.

Where will I be working?

37.5 hours per week - Hybrid role – 2 days a week based out of our offices in Northwich (CW9 7LN)

More about your role

As Scheduling Manager, you'll lead the planning, coordination and monitoring of national inspection activity, including fire safety checks, EPC assessments and wider property inspections.

You'll oversee scheduling across multiple regions, ensuring work is allocated efficiently, completed on time and aligned with compliance standards and legislation. Alongside this, you'll lead and develop a back-office team, working closely with senior stakeholders to drive performance, manage risk, and identify opportunities for continuous improvement.

This is a highly collaborative and data-driven role where your leadership, organisation and operational expertise will be key to maintaining high service standards and supporting business growth.

What you'll be doing

• Leading and managing a team of back-office professionals, providing coaching and performance oversight
• Coordinating national inspection schedules to ensure programmes are delivered on time and to standard
• Monitoring operational performance, identifying risks, delays and areas for improvement
• Managing resource allocation, capacity planning and regional coverage
• Providing regular reporting and insights to senior stakeholders on performance and compliance
• Supporting the implementation of new inspection programmes and service improvements
• Building strong internal and external stakeholder relationships
• Conducting site visits to support teams, ensure quality delivery, and maintain consistency

What we're looking for

• Proven experience in operations management, scheduling or project management
• Salesforce experience
• Strong background in workforce planning and coordinating large-scale programmes
• Experience leading and developing high-performing teams, including remote teams
• Excellent communication and stakeholder management skills
• Highly organised with strong planning and problem-solving abilities
• Confident using IT systems including Excel and reporting tools

Desirable:

• Knowledge of compliance, fire safety or property inspection programmes
• Experience analysing operational data and improving processes

What does RMG have to offer you?

• A 37.5 hour working week and a competitive salary
• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• Sponsorship for study and professional qualifications (up to 4 study days)  
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. 

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. 

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.  

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities