At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. 

More about your role 

We are looking to recruit a Work Support Administrator on an initial Fixed Term contract until March 2025.

Based in Preston, you will be responsible for handling, logging and actioning a high volume of call enquiries from internal/external customers. As well as assisting work planners on a daily basis, you will action all emails and paperwork in a timely and efficient manner.

You will provide support in dealing customer complaints, insurance and disrepair claims and counterclaims within given timescales.

This role offers remote/ flexible working.

More about you 

The ideal candidate will have experience in a similar role. Good communication skills, familiarity with IT packages such as MS Word, Excel and Teams are also desired alongside a track record of dealing with stakeholders.

Experience & Skills

• Experience in a similar role/ Customer Service Experience,
• A proven track record of working with MS Word, Excel and Teams,
• Excellent communication skills. 

The benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much mor

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls