Voids Coordinator

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Voids Coordinator

  • Location:
    Bath (BA2)
  • Salary:
    £24,075 + benefits
  • Employment Type:
    Permanent
  • Hours per Week:
    37
  • Grade:
    6
  • Closing Date:
    29 July 2024
Reporting Group:
  • Touchstone

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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you! 

More about your role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will co-ordinate and schedule repair works from receipt of keys to handing back to ready to let, for empty properties (void properties),  you will be responsible for arranging and obtain feedback from viewings to review and discuss with Landlords,maintaining contact with tenants until completion.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

Following successful probation you can choose to work from home, with two days in the office.  (Tuesdays - Fridays)  

For more information please download our job profile available on our website.

More about you

You must possess a high level of customer focus always working to address and exceed customer needs with regard to the delivery of an efficient voids service. The workload can be varied with multiple properties being at different stages of completion therefore you will be willing to adapt to and work effectively within a variety of situations as required. Ideally you should be able to evidence upon application where you have demonstrated the ability to think ahead, spot opportunities and take appropriate action.

Previous customer service experience, good communications skills and basic IT skills is essential.  You'll consider yourself a skilled communicator that is able to liaise with individuals at all levels, whilst managing a number of tasks and priorities.

 

Benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  

  • Competitive salary, with a salary review yearly 
  • Training and development
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

 

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

 

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

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Location
Bath (BA2)
2 Crescent Office Business Park, Clarks Way, Bath, Somerset, United Kingdom, BA2 2AF
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