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Job Description


Tenancy Support Officer

  • Location:
    Bristol (BS1)
  • Salary:
    £20,906 + benefits + essential car user allowance
  • Employment Type:
  • Closing Date:
    23 January 2019
Reporting Group:
  • PfP Living+

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Places for People Living+ are looking for two Tenancy Support Officers to join the Bristol Low Support service. Whilst supporting vulnerable people across Bristol you will provide practical support to our customers to help them maintain their tenancies, develop skills to support independent living

What your role will be

You will work with individuals who have been referred to the Bristol Low Support Service, carrying out regular reviews to ensure we are meeting their needs with support plans. You will link into third party suppliers such as local authorities, neighbourhood officers and landlords to support clients to manage their finances including budgeting, applying for the appropriate benefits and reporting any repairs.

The key part of your role will be to promote independent living therefore you will assist clients to use the opportunities across the community

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references.

Your background

To be considered for this post it is essential that you have knowledge of safeguarding adults as well as supporting vulnerable client groups.  Ideally you will have experience working with people with complex needs and housing support.

A general understanding of welfare benefits, budgeting and debt management will benefit you in this role.

You should also have a local knowledge of the area and external agencies and be computer literate with the ability to pick up new systems quickly and will also be expected to demonstrate at interview an ability to assess and deal with conflicting demands within a fast pacing environment. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references.

What we offer you

Recognised by Investors in People as a Gold Status employer, at Places for People we really do care about our employees. We know that when you feel valued and you enjoy your working environment, you perform better in your role and your overall morale and well-being improves. In this role you will receive an attractive rewards package that will include a comprehensive pension; generous holiday entitlement; childcare vouchers; high street discount vouchers; free counselling; free flu-jabs; opportunities to get loans, plus many other benefits including career development.

About us

Places for People Living+ provides a range of personalised accommodation, support and care services to help people with complex needs live independent, fulfilling lives. This means so much more than just a roof over their head. Part of the Places for People Group, Living+ supports people in many ways, tailoring its services to meet their needs and helping them live independently in a place they can call home.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

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Bristol (BS1)
4th Floor, 10 Victoria Street, Bristol, Somerset, United Kingdom, BS1 6BN
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