Job Description


Tenancy Enforcement Manager South

  • Location:
    Agile / Home based
  • Salary:
    £29,000 + benefits
  • Employment Type:
  • Hours per Week:
  • Closing Date:
    24 January 2022
Reporting Group:
  • PfP Homes

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We are Places Management; we help to maintain over 80,000 properties across the UK, so our customers are proud to them home.

We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with inspiring people, customer focussed people and get stuck in people. Our people live and breathe our SPIRIT values; we are the place for spirited people. 

More about your role

Your primary role as the Tenancy Enforcement Manager will be ensuring customers abide by the terms of their tenancy agreements, identify any tenancy breaches and to support and assist the Place Team.

Your role will include conducting and preparing legal paperwork for the organisation by gathering appropriate evidence, issuing of court applications and legal advocacy which you will receive full guidance and training on.

You may be given the opportunity to take responsibility for the enforcement of tenancy conditions and challenge community safety issues which may arise including the investigation of anti-social behaviour complaints. This ensures that the company's assets are maintained and our neighbourhoods continue to be a safe and pleasant place to live.

For more information please download our job profile available on our website.

Please note: This role covers the South of England.

More about you

To be considered for this role you will have experience in housing management and/or a good understanding of tenancy agreements, obviously if someone had experience managing anti-social behaviour  that would be a distinct advantage .  However it is imperative that you have a genuine passion for the housing sector. You should have the proven ability to manage your own workload and be able to work effectively and efficiently using your own initiative. Attention to detail is critical in order to be successful in this role.

It is essential that you have excellent communication skills to support customer relations both internally and externally and able to demonstrate your ability to create effective relationships with colleagues and external agencies.

We understand  that this is a short-term role but it is a great opportunity for someone to get their foot in the door and learn from experts in the anti-social behaviour/tenancy field.  Full training will be given from a genuinely supportive team. For this role a full valid driving licence is required.

The benefits 

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: 

  • Pension with matched contributions
  • 35 days Holiday per year
  • Excellent holiday pay and sick pay
  • Training
  • Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

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