At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

About the Role

We are looking for a detail-oriented and organised SED Analyst to join our team in Northwich. In this role, you'll manage a variety of legal pre- and post-sale property queries, supporting customers and solicitors to ensure a smooth and efficient transaction process.

You'll play a key part in delivering excellent customer service, ensuring all tasks are completed accurately, within SLA timeframes, and in line with company policies and lease obligations.

Key Responsibilities

• Manage incoming queries via email, chat, and telephone relating to property sales and transfers
• Prepare and issue pre-sale and post-sale documentation in line with lease requirements
• Review consent requests and supporting documents, ensuring compliance with company standards
• Source and provide documentation from internal teams and Land Registry where required
• Act as a central point of contact, liaising with different departments to facilitate smooth transactions
• Ensure all tasks meet SLA deadlines and achieve performance targets
• Maintain strict adherence to company policies and procedures

About You

Essential

• Previous administrative experience with strong organisational skills
• Ability to prioritise workload effectively and work to deadlines
• Excellent communication skills with a customer-focused approach
• Confident using Microsoft Word and Outlook, with basic Excel skills
• Ability to make decisions both independently and collaboratively
• GCSEs (or equivalent) in Maths and English

Desirable

• Knowledge of property sales, leasehold, or related processes
• Experience within an administrative role in the property sector

Why Join Us?

• Be part of a supportive and collaborative team
• Gain valuable experience within the property and legal sector
• Opportunity to develop your skills in a structured, professional environment

If you're a proactive and detail-driven administrator looking to build your career in property services, we'd love to hear from you.

Benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

• Competitive salary with regular annual review 

• Pension with matched contributions up to 7% 

• 35 days holiday (including bank holiday) with option to buy or sell days 

• Healthcare cashback plan for everyday medical costs - up to £500 savings per year 

• Access to wellbeing support such as counselling and flu jabs 

• Private GP and health support services available 

• Access to a rewards platform with retail and lifestyle discounts 

• Savings on groceries, travel, shopping and home products 

• Ongoing training and development opportunities 

• Access to professional qualifications and career progression 

• Internal development programmes and learning support 

• Recognition schemes such as Star Awards and Colleagues Awards 

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. 

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. 

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.  

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities