Retirement Living Area Manager - Norwich and Daventry
- Location:Norfolk (NR17)
- Salary:£36,873.48 + benefits
- Employment Type:Secondment
- Hours per Week:36.25
- Grade:5
- Closing Date:13 March 2026
- Living Plus
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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone who does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
More about your role
As a Retirement Living Area Manager, you'll be at the heart of shaping and delivering high-quality housing management services in a time of exciting change. You'll lead a local team, ensuring communities are safe, compliant, and responsive to the evolving needs of our residents. This is a hands-on role, requiring regular engagement within communities to maintain high standards and build strong relationships.
You'll be responsible for leading and motivating your team to deliver excellent customer service and engagement, ensuring housing management services are compliant with regulatory and internal standards, managing performance and wellbeing of direct reports, driving partnership working with external agencies, overseeing budgets, contributing to strategic planning, and championing key areas such as ASB, arrears, tenancy management, safeguarding and customer engagement.
More about you
You're a confident and experienced leader with a passion for delivering outstanding housing services. You bring a strong understanding of sheltered housing and are comfortable managing people and performance in a dynamic environment. You're proactive, collaborative, and committed to making a difference in the lives of residents.
To be eligible for an interview for this position you must meet the essential criteria listed below clearly in your application:
- Line management experience.
- Experience working within Housing Management.
- Experience liaising and working with external agencies to form partnerships.
- A strong understanding of compliance requirements, including experience dealing with essential housing‑related compliance such as Health & Safety compliance and wider regulatory standards.
- A Full UK Driving License and access to your own car.
Benefits
We are a large, diverse, and ambitious business, which will give you all the challenge you could wish for. We know there's always more we can do to make you smile, which is why we offer a comprehensive benefits package with each role, including: competitive salary with annual review, Essential Car User Allowance, matched pension up to 7%, excellent holiday package up to 35 days with the option to buy or sell, cashback plan for healthcare costs, 2% bonus scheme, training and development, and extra perks including discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
