At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.   

More about the team 

Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially.  

Reporting to the Operations Manager, we are looking to recruit a Resident Service Coordinator on a permanent basis. This is a predominantly remote role however, you would be required on site (in Reading) based on Client demands. 

More about your role  

On a daily basis, you will help to ensure that the customer experience is of the highest standard and provide administrative support in relation to all leasing activity as well as day to day operations. 

In addition to being responsible for liaising with customers for renewals, negotiating rents and renewing tenancies you will also conduct regular market research and provide admin support to ensure applications are completed correctly.  

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory. 

More about you  

The ideal candidate will have previously worked in a similar role. Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel are required.  

Experience & Skills 

• Experience working in a similar role (Receptionist, Front of House etc)
• Experience conducting administrative tasks,
• Familiarity working with MS packages such as Excel,
• Strong attention to detail,
• Excellent communication skills. 

The benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more 

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.