At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you! 

More about the role

This role is based in Manchester, working within the property management team. Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially.  The Reception Concierge is responsible for delivery of outstanding customer service, providing an exceptional meet & greet service as well as supporting Back of House functions such as parcel delivery and contractor liaising.

Our services to our clients and our customers will always be highly responsive and efficient and our overall aim is to achieve excellent financial and operational portfolio performance for them. The post-holder must maintain good contacts within the Group and internal departments and share information to assist in the provision of an effective and high quality service.

Each team member is willing to learn about other roles within the team and assist each other with workload. We are constantly looking at ways to improve our service and suggestions for improvement are welcomed.

For a full lust of role duties please download the Job Profile

More about you

A ‘can do' attitude and good attention to detail are required. The role will require high levels of customer service with efficient and effective planning. It is important to be able to have a direct, calm and professional manner.

To be successful in your application you will have:

• Experience of working within a property management team
• Experience of working within a customer reactive environment
• Experience of dealing with emotionally charged situations
• Experience of MS Office, word and excel
• Experience with customer facing concierge role

Benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  

• Competitive salary, with a salary review yearly 
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls