At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.      

So, what are you waiting for? Join a community that cares about you!  

More about your role: 

As a Quality Advisor, you will play a key role in delivering a professional, dynamic, and thorough internal audit service. You'll conduct on-site Quality Audits within the Supported Housing sector, assessing business processes, identifying risks, and ensuring compliance with relevant regulations. Your audits will drive the necessary improvements, enhancing the quality of services for both our customers and staff. You'll also provide specialist advice on quality standards, ensuring policies and practices align with regulatory requirements to guarantee the safety and value for our customers. 

Collaboration is key in this role, as you'll work closely with colleagues across the business, contributing to the Group's strategic objectives. You will monitor service quality, ensuring that staff receive the support and training needed to maintain high standards and that customers consistently receive value for money. 

Key responsibilities include: 

• Conducting comprehensive on-site Quality Audits 

• Recommending and implementing process improvements 

• Ensuring compliance with regulations and quality standards 

• Supporting and training staff to maintain quality performance 

• Collaborating with stakeholders to achieve strategic goals 

• Monitoring, reporting, and continuously improving service quality 

• Ensuring customers receive value for money and addressing feedback 

More about you: 

Due to the structure of this role, you will need to have strong experience in a similar position, be able to work independently, and have the confidence to advise on quality standards across supported housing. You must also be adept at leading quality audits and ensuring compliance with relevant regulations. 

Essential criteria: 

• Audit and Compliance Expertise: Proven experience in conducting quality audits and compliance assessments within housing or related sectors. 

• Regulatory Knowledge: Strong understanding of quality standards and regulations related to Supported Housing and Affordable Housing. 

• Analytical and Problem-Solving Skills: Ability to evaluate business processes, identify risks, and recommend improvements. 

• Excellent Communication Skills: Clear verbal and written communication for reporting findings and providing specialist advice. 

• Attention to Detail: High accuracy in conducting audits, documenting findings, and ensuring compliance with standards. 

Qualifications: 

• ISO 9001 Internal Auditor certification (or willingness to work towards it). 

The Benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.    

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:    

• Competitive salary, with a salary review yearly   

• Pension with matched contributions up to 7%  

• Excellent holiday package – 35 days annual leave with the option to buy or sell leave  

• Cashback plan for healthcare costs – up to £500 saving per year  

• A bonus scheme for all colleagues at 2%  

• Training and development  

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls