At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. 

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.  

So, what are you waiting for? Join a Community that cares about you! 

More about the team

We are now recruiting a Property Manager to join our Glasgow Team. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business.

This role is based at Touchstone Glasgow working Monday to Thursday 9am – 5.00pm and Friday 9am – 4pm. After an initial period of training (2-4 weeks), this role offers hybrid working with at least 2 days based in the office. Site visits will be required

More about your role

You will provide day-to-day support for your customers, being the first point of contact for customer enquiries and complaints. You will work with the Operations Manager to resolve formal complaints and manage property repairs.

It is essential that the highest level of service is provided to both internal and external clients. Your role will involve managing and working with other internal teams to manage processes and documentation

For more information, please download our job profile available on our website.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

More about you

Customer Service Experience is essential for this role, ideally face-to-face alongside knowledge of IT packages such as MS Word and Excel along with the ability to multitask.

Experience & Skills  

• Customer Service experience is essentia
• Good IT skills, 
• Excellent communication skills,
• Stakeholder engagement/ management, 
• Able to multi-task
• Property management experience would be beneficial, but is not essential
• Full driving licence and access to own vehicle is desirable

The benefits   

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:  

• Competitive salary, with a salary review yearly 
• Training and development 
• Extra perks including huge discounts and offers from shops, cinemas and much more  

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. 

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. 

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.  

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities