At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you! 

More about your role

You are providing the first point of contact for all customer enquiries and complaints relating to the customer and the property, it is imperative that the highest level of service is provided to both internal and external clients.

Your role will involve managing and working with other internal teams to ensure that all new properties are uploaded on to the system and all information including diaries and document are accurately recorded.

The essential criteria to be considered for this role are Property Management experience, written and verbal communication skills and good attention to detail.

This role has been evaluated to suit a 'hybrid' working pattern whereby there will be the opportunity to work from home for 3 days a week following successful completion of probation.

For more information please download our job profile available on our website.

More about you

Touchstone are looking for individuals with some form of customer service experience and someone who can multi task and deal with challenging situations.

If you are experienced in property management this skill will allow you to succeed within the role. You will have great communication skills as you will be required to Build and sustain good relationships with our appointed contractors to guarantee smooth processes.

The ideal applicant will have basic to moderate Microsoft Office skills.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

Excellent holiday pay and sick pay

Pension with matched contributions

Training

Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls