At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.     

So, what are you waiting for? Join a community that cares about you! 

More about your role 

You are accountable for defining, shaping, and delivering performance improvement and management information (MI) within Places Management. You create top-notch MI insights and tailored reports to help operational management and senior stakeholders assess efficiency and develop effective improvement actions. You contribute to the Business Improvement Strategy, collaborating with the Field Services and Transformation teams to align with trends, benchmarks, and regulatory requirements. You identify and address failure demand through improvement initiatives, root-cause analysis, and continuous improvement. You build a high-performance culture by developing a performance management framework with valuable KPIs, benchmarked against the sector. You create a Continuous Improvement Plan to ensure value for money and lasting business improvements. You enhance data quality for accurate reporting, forecasting, and strategic decision-making. Additionally, you role model PfP People Promises, coaching and developing high-performing teams to achieve strategic goals.

More About you 

You have extensive experience leading and developing data-driven business improvements through transformation change, along with broad industry and peer organisation knowledge. You are commercially astute, having achieved significant business improvements, and possess strong strategic thinking and problem-solving skills, clearly articulating opportunities and value at stake. Your outstanding communication, influencing, and interpersonal skills enable effective interactions with people at all levels of the business. Ideally, you also have data analytics and visualisation skills (e.g., SQL, BigQuery), experience in the housing or field services sector, and expertise in process redesign.

If all of this sounds like you then we urge you to make an application with us today!

Benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.   

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:   

• Competitive salary, with a salary review yearly  
• Annual bonus up to 2% per annum
• Pension with matched contributions up to 7% 
• 35 days annual (including bank holidays) leave with the option to buy or sell leave 
• Training and development 
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls