Job Description


People Support Apprentice

  • Location:
    Leeds (LS15)
  • Salary:
    £19,828 + benefits
  • Employment Type:
    Fixed Term
  • Hours per Week:
  • Closing Date:
    6 December 2021

We are Derwent FM, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.  

How do we do all this? By surrounding ourselves with results driven people, supportive people and collaborative people. Our people live and breathe our SPIRIT values; we are the place for spirited people.

So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 195,000 homes, manage £4 billion of assets and teach 75,000 children to swim each week.

More about your role

The role is offered as a fixed term contract for approximately 24 months. During this time you will study for a CIPD Level 3 qualification. We will provide you first-hand experience of working within a busy HR department. During your contract with us you will work closely with Alex, our Head of HR.

As a People Support Apprenctice you will support the effective administration of the employee lifecycle processes ensuring employee starters, leavers and changes are actioned in a timely and accurate manner against agreed Service Level Agreements.

Through your excellent commitment to delivering a first class customer service you will ensure process guidance is provided to employees and line managers in line with existing policies and procedures and with consideration to current employment legislation. You will be the first point of contact for employee queries into the service, escalating issues and/or signposting individuals to the relevant parties as appropriate.

For more information please download our job profile available on our website.

More about you

You will have previous experience working within a busy administrative environment where you have had to process a high volume of work.  You should demonstrate experience of working in line to strict deadlines, whilst developing positive relationships with customers, together with strong organisational and prioritisation skills.

It is critical that you understand the importance of key factors such as data protection compliance, confidentiality and that personal integrity is paramount in all that you do.

The benefits

Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.  

Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership – to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

Close map
Leeds (LS15)
1175 Thorpe Park, Century Way, Leeds, Yorkshire, England, LS15 8BZ
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