We are Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.
How do we do all this? By surrounding ourselves with customer-focused people, innovative people and driven people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 195,000 homes, manage £4 billion of assets and teach 75,000 children to swim each week.
More about your role
Working as part of the Group Marketing and Communications team, you will analyse the data to enable the continued improvement of website and digital performance in all marketing channels and campaigns. You'll audit our current tracking setup and improve configuration to ensure our reporting tools are thorough and accurate. With the ability to manipulate and interpret online customer behaviour into insights and practical next steps, whether UX or marketing and campaign improvements to maximise impact, budget and reduce costs. Crucially drawing concrete conclusions and recommendations from this analysis to drive the most optimal customer experience.
Please note that this is an agile role as we will give you all the tools you need to do your role effectively from home; although there will be the requirement to travel to our Preston office as and when is required. This is a fixed term role expected to last for a period of 6 months initially.
For more information please download our job profile available on our website.
More about you
You'll have solid experience of working within a digital environment, being familiar with Google Analytics, Data Studio, Search console, Ads or similar. You'll have previously worked with CRM and e-mail platforms such as Salesforce and Mailchimp. You'll have advanced knowledge of Google Analytics, Microsoft Excel and working with multiple data sources. You'll have extensive experience of A/B testing and behavioural software.
Due to the very nature of the role you'll have an advanced understanding of standard Digital industry practices with the ability to convert large volumes of data into proactive insights.
As a skilled communicator you will feel comfortable liaising with individuals at all levels and able to speak to technical and non-technical people with ease.
Our ambition gives you all the challenge you could wish for and that's why we can offer you tangible and exciting career progression in a diverse and pioneering business.
Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier; from a pension, generous holiday pay, training, sick pay, and free or discounted gym membership – to a wealth of extra perks including interest-free loans for colleagues, discounts and offers on thousands of retailers, restaurants and leisure outlets and much more.
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.