More about your role

We are extremely pleased to share this great opportunity to join our Retirement Living team in Cambridge.  As more and more people wish to remain in their own homes for longer, we are keen to help them, which is why we are seeking a people centred person to programme and install Lifeline and Telecare equipment.

Day to day you will work closely with our customers to ensure they have the technology required for independent living.  You will be working with customers, colleagues and outside agencies and professionals to deliver a holistic service that is of the highest standard with a people first approach. You will Undertake clerical and administrative duties including data inputting, filing of information, recording calls received/attended, actions taken, and ensuring records are up to date to facilitate a seamless service, so computer skills are also an advantage. These are all skills you will be supported to develop.

This post is subject to a satisfactory disclosure from the Disclosure and Barring Service, and all offers of employment are subject to the receipt of two satisfactory references

At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position.  This role is also a 1 year Fixed Term Contract position.

This is a fast-paced environment, and the following skills are required to be successful.

More about you

You may have previous experience in a similar role, but this isn't essential as full training will be provided.  It is far more important to us that you have the right attitude, drive and commitment to providing an excellent service to our customers.  

The installation team will travel throughout the Cambridgeshire area therefore living in the area and a full driving licence is essential, a company vehicle will be provided.  You will need to demonstrate that you can be flexible across 6 days Monday-Saturday and a committed team member who is focussed on delivering a high class, quality service to our customers.   Strong communication and interpersonal skills are essential due to the cross functions of the overall team.

Ideally you will have experience of using new technology, a reasonable understanding of the TEC industry but overall, a passion for delivering an exceptional service. You'll feel confident speaking to lots of different people and be an ambassador of our People Promises. You'll be able to motivate yourself and take constructive feedback well.  A clear commitment to learning and self-improvement is essential to success in this role.

The benefits

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• 35 days holiday
• Excellent sick pay
• Pension with matched contributions
• Training
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls