About the Role

Are you detail-oriented, financially savvy, and ready to make a real impact at one of the Uks largest property management companies? We're looking for an Insurance Administrator to join our insurance team at RMG. This is a fantastic opportunity to grow your career in insurance while supporting key business operations and ensuring our clients receive exceptional service.

Where will I be working?

You will be based full time at our offices in Northwich, CW9 7LN.

Key Responsibilities

• Assist with insurance renewals and claims and respond to insurance-related queries from internal departments and external stakeholders.
• Liaise with insurance brokers to reconcile broker statements and ensure timely payment of insurance premiums.
• Facilitate payment requests, initiate fund transfers from service charge accounts, and allocate invoice settlements.
• Engage with brokers to arrange and monitor payment plans, ensuring adherence to agreed schedules.
• Set up and manage Direct Debit arrangements with brokers, ensuring sufficient funds are available.
• Collaborate with Property Managers to enhance their understanding of insurance processes
• Resolve insurance queries from brokers and support internal teams with insurance related matters.

What We're Looking For

Essential:

• Strong administrative and organisational skills.
• Proficiency in Microsoft Office, especially Excel (intermediate level).
• Excellent communication skills across phone, email, and video conferencing.
• Ability to manage multiple priorities and meet deadlines.

Preferred:

• Experience in insurance or claims administration.
• Cert II qualification or willing to work towards

What RMG can offer you

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. 

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. 

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities