Head of External Communications

Head of External Communications
- Location:Agile / Home based - England
- Salary:Up to £85,000 + Benefits + Bonus
- Employment Type:Permanent
- Hours per Week:36.25
- Grade:2
- Closing Date:10 June 2025

- Group Support Services
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Head of External Communications at the UK's leading social enterprise, PfP. Are you a media, communication, and reputation management expert who wants their next job to be one that is working for an exciting, dynamic group that is making a difference for our society? This is one of the best roles in communications and we're looking for the best. And, while experience and track record are important, we also want to hire someone who embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. And as the UK's leading social enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join us and be the change you want to see.
More about your role
Due to an internal move, we have an exciting opportunity for a Head of External Communications to join us as Places for Places. Working for our Chief Impact Officer, and as a key leader in our Group Impact division, you'll lead a high-performing external communications team to shape and share the company's story with impact. You'll drive bold, strategic PR that amplifies our voice across media, influencers, and stakeholders— creating organic outreach and enhancing our reputation. And as well as enhancing and projecting our reputation, you'll work with the team to protect our brand From crafting agile crisis response strategies to partnering with top PR agencies and senior executives, you'll be at the heart of our most visible moments. You'll oversee flagship initiatives like external events, awards, and the annual report, while also helping our leaders shine on stage and in the spotlight. With a strong focus on integrated communications – working with our brand & digital team and our public policy unit, you'll help to influence perception, and policy. If you're passionate about storytelling, reputation protecting and building, and making real impact—this is your stage.
The Essential Criteria for this role is listed below.
- Strong background in communications with significant expertise in media relations and thought leadership
- In-depth understanding of the media landscape and key business issues
- Proven experience in managing complex issues and crisis communications
- Skilled at handling multiple projects in fast-paced environments
- Experienced in influencing and working with senior stakeholders
More about you
You bring a strong, well-rounded background in communications, with deep expertise in media relations, thought leadership, and a sharp awareness of the media landscape and issues affecting the business. You're experienced in managing complex issues and crises and thrive in fast-paced environments where you juggle multiple projects with confidence. Your written and verbal communication skills are exceptional, enabling you to clearly convey complex plans to senior audiences. You're also a confident people leader and, ideally, have a proven track record of influencing senior stakeholders effectively.
The benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – 36 days annual leave (including bank holidays) with the option to buy or sell leave
- Private Medical
- Annual bonus at 10%
- Car Allowance
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
