Osterna, part of RMG and Places for People Group, is looking for an experienced Operations Manager to join a proactive and highly successful team of Health & Safety Professionals.

Where will I be working?

Remote role based working predominantly from home however UK wide travel is essential for this role

About the Role

Are you an experienced operations leader with a passion for compliance and team development? Osterna is seeking an Operations Manager to lead and coordinate a national team of Fire and Health & Safety Risk Assessors. You'll ensure the delivery of fully compliant Fire Risk Assessments across our portfolio, supporting the safety of residential buildings throughout England.

This is a line management role with responsibility for 4 direct reports and around 30 indirect report. You'll play a key part in training, supporting, and motivating your team, setting SMART objectives, and monitoring performance to ensure compliance and operational excellence.

Key Responsibilities

• Ensure all residential buildings in Osterna's portfolio have compliant Fire Risk Assessments in place.
• Train and manage a team of Fire Risk Assessors, providing clear guidance and support.
• Set SMART objectives and monitor individual and team KPIs, supported by Senior Assessors.
• Schedule and deploy compliance checks across RMG's portfolio, monitoring progress and addressing challenges.
• Review Auditor's reports for accuracy and compliance with the Building Safety Act 2022, providing detailed reporting to the Head of Osterna.
• Identify risks and areas for improvement, presenting regular updates to Senior Management.

About You

Essential:

• Full UK driver's licence and access to own vehicle.
• Proven experience in field operations management, ideally in compliance or audit-related roles.
• Extensive labour planning and scheduling experience for timely completion of Fire asset checks.
• Strong people management and leadership experience, especially managing remote teams.
• Meticulous attention to detail and ability to produce high-quality assessments.
• Proficient in IT packages including Excel, Word, PowerPoint, and internet.
• Excellent written and verbal communication skills, with a personable approach.
• Highly organised, able to plan and organise work for yourself and your team.
• Experience managing P&L, finance, and budgets.

Technical/Professional Qualifications:

• NEBOSH Fire Safety qualification preferred.

What does RMG have to offer you?

• 27 days holiday plus all Bank Holidays
• Option to buy/sell up to 5 days annual leave each holiday year
• Life Assurance Cover
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• Sponsorship for study and professional qualifications (up to 4 study days)  
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.