At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

So, what are you waiting for? Join a Community that cares about you! 

More about your role

You will join a small close knit team that boasts a strong work ethic and are known for their friendly approach. As one of our Credit Control Administrators you will maintain rent accounts, chase payments and arrears across all client portfolios within the business area. You will provide a first class customer service experience, whilst also ensuring that SLA's are met, whilst complying with client, company and statutory regulations. 

This role has been evaluated to suit a 'hybrid' working pattern whereby there will be the opportunity to work from home for 3 days a week following successful completion of probation

The essential criteria for this role is listed below.

• The ability to be proactive and solution focused.
• Organisations and admin skills
• Experience working in a customer facing environment 

For more information please download our job profile available on our website.

More about you

Experience in property management is not essential however this would be beneficial if you were to be successful.  

The successful applicant will have experience developing positive working relationships and has excellent written and verbal communication skills.

Experience working within an office based customer service role would be beneficial, but more importantly we want you to be able to think on your feet and be solution focused. 

You should be motivated to seek new knowledge and share in our ethos of continuous improvement in return we will provide full training to give you the skills you need to be an expert too.

The Benefits 

We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.  

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: 

• 22 days holiday (excl bank hols) and sick pay 
• Pension with matched contributions 
• Training - initial and ongoing 
• Extra perks including huge discounts and offers from shops, cinemas and much more. 

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls