At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. 

More about your role 

The Community Coordinator Manager will oversee and manage the workflow of the Community Housing Coordinators to provide an exceptional high quality and cost-effective customer administration and data management service to customers, and colleagues, embracing our customer promises. They will consistently monitor and drive performance, assisting with ongoing training needs and working collaboratively across all areas of the business, to ensure relevant ‘Service Level Agreements' (SLA's) and legislative timescales are met. They will coordinate on national and regional projects and tasks, to support the Regional Director and the wider Communities team.  

The primary location of this role is Derby, however as the team is dispersed, applicants could also be based near Preston. Please note you will be required to travel to the Central Region on a minimum of a monthly basis. 

Please note: The interviews for this role will take place w/c 13th October.  

For more information, please download our job profile available on our website. 

More about you 

The ideal candidate will demonstrate excellent communication and leadership skills with the ability to adopt a plain English approach, alongside strong written skills to produce high-quality documents and reports. They should have experience working within a customer-focused organisation and possess sound knowledge of financial procedures, data protection, GDPR, and the importance of maintaining high-quality data. In addition, a solid understanding of social housing and hands-on experience with housing management systems are essential.   

Benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for. 

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: 

• Competitive salary, with a salary review yearly 

• Pension with matched contributions up to 7% 

• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave 

• Cashback plan for healthcare costs – up to £500 saving per year 

• A bonus scheme for all colleagues at 2% 

• Training and development 

• Extra perks including huge discounts and offers from shops, cinemas and much more 

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. 

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. 

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities