More about the company you will be working for

Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Citizen Housing. Citizen Housing (or Citizen Housing Group) is a large, non-profit social housing provider in the UK's West Midlands, managing around 30,000 affordable homes, focused on providing a "foundation for life" with strong governance and services like financial help, community funding, and support for tenants, operating under the Regulator of Social Housing's highest ratings. 

More about your role

Location: You will be based at either St James Lane, Coventry (CV3 3FX) or Elmdon Trading Estate, Marston Green, Birmingham (B37 7HQ). Both will relocate to Solihull Parkway, Birmingham Business Park (B37 7YN) in Summer 2026.

About the Apprenticeship: This two‑year apprenticeship leads to a Level 2 City & Guilds qualification in Carpentry. You will develop practical skills, technical knowledge, and the behaviours needed to succeed, and you must complete all required assessments to achieve the qualification.

Training: You will spend up to four working days per month at our PfP Thrive training academy at 1 Centro Place, Derby (DE24 8RF). This modern facility, supported by experienced instructors, will provide hands‑on learning. You will also attend college at the same location to meet all academic requirements.

Role Expectations: You are expected to work efficiently, communicate promptly with your manager, maintain a professional appearance, and look after any allocated vehicles or equipment. You must follow health and safety guidance, respect tenants' homes, and leave work areas clean. You will attend meetings with your mentor or manager, contribute to team discussions, and support community‑focused activities. Training may occasionally take place outside normal working hours.

Assessment Centre: If shortlisted, you will be invited to an assessment centre with Citizen Housing on 16 February. There are two roles available.

Essential Criteria

• Interest in Carpentry with exposure in either a relevant college course or DIY at home
• You will need to be in a reasonable commutable distance to Coventry or Birmingham. 

More about you

You will be dedicated to completing the Carpentry Apprentice and attending the block release at PfP Thrive based at 1 Centro Place, Derby DE24 8RF. You will need to consider how to get to and from this location (travel expenses will be reimbursed).

You should be able to follow instructions, manage your time well, and be motivated to work with a strong sense of responsibility. Basic IT and keyboard skills are important, as is a commitment to learning and delivering excellent customer service. You're expected to be quick to pick up new skills and maintain a smart, presentable appearance. Ideally, you'll also have GCSEs (or equivalent) at grade C or above in maths and English.

What They Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits of the Citizen Housing company

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Competitive Salary: We offer a competitive compensation package.
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.
• Purchase scheme is repeated.

How your data stored and shared

As part of the apprenticeship recruitment process, we may share your personal information (such as your name, contact details, CV, and application information) with Citizen Housing who will conduct interviews and may offer you employment.

This data sharing is necessary to progress your application and is carried out in line with UK GDPR and our privacy policy. Your information will only be shared with the relevant employer for the purpose of apprenticeship recruitment and will not be used for any other reason.

By submitting your application (or selecting "Yes" below), you acknowledge and agree to the sharing of your information with the prospective employer.

You can contact us at recruitment@placesforpeople.co.uk if you have any questions about how your data is us

Manager's Quote:

You will join a team that works in a supportive and collaborative environment where you will have the chance to grow and make a meaningful impact.

Our team believes passionately in our social purpose and to raise the bar in Social Housing and ensure our homes are safe, warm and decent to live in.

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

Company Culture: 

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing.

 We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.