Assistant General Manager - Elmbridge
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Assistant General Manager - Elmbridge
- Location:Elmbridge Xcel Leisure Complex (KT12)
- Salary:£34,000-£36,000 per annum
- Employment Type:Permanent
- Hours per Week:40
- Grade:5
- Closing Date:9 March 2025
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- Leisure - Operations
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We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
You will be responsible for the day to day running of the leisure centre, overseeing operations, fitness, Costa Coffee and the front of house functions; you will lead their respective department heads to deliver operational excellence. You will promote a positive and customer focussed environment. You will support with the hiring and training of staff and where necessary cover shifts and staff breaks. You will assist in reviewing targets with the General Manager and help motivate all staff to achieve targets where required.
Overall your role will ensure that the leisure centre is; welcoming to all customers, all staff put customers first and that customers can achieve their personal fitness and wellbeing aims when attending the leisure facility.
For more information please download our job profile available on our website.
More about you
You should possess a background within the leisure or hospitality industry and have experience, managing or supervising large teams. You should also have knowledge/experience of reviewing performance against KPIs, understanding financial performance and Net Promoter Scores. Above all we are looking someone who has a passion for health and fitness and can demonstrate how they put customers first.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- We align with the Real Living Wage foundation
- A bonus scheme for all colleagues at 2%
- Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
- Flexible working (including part time working, shift work and more)
- An opportunity to purchase additional annual leave
- Lots of opportunity to access ongoing personal learning and development
- Access to our Company Pension scheme
- Cashback plan for healthcare costs – up to £500 saving per year
- Discounts of up to 50% on activities, centre shop and cafes
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.
Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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